NGO Pro Aged Care

Essential Standards-compliant courses. Custom LMS. Easy reporting.

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Strengthened Standards-compliant courses

Custom LMS, easy reporting, mobile app

Exceptional features you won’t find anywhere else

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Includes our essential aged care training courses – the most skills-focused, interactive and engaging aged care courses available in Australia.

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1 year subscription with no hidden or setup fees – simple and easy-to-understand pricing.

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Customised LMS with advanced ongoing support mobile app for course completion and reporting.

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Course completion certificates – every learner, every course – customised with your organisation’s logo and colour theme.

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Dedicated Customer Care Manager located in Australia to assist your training.

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Our friendly and supportive team will import your staff members for you when you get started, to make it easy and quick to get going.

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Add your own courses and customise our courses, including uploaded content and instructor-led training.

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Advanced user management tools, including our Groups feature.

“I first used NGO as an employee and really valued the format and content. Now, as a business owner, I still find their product excellent and good value for money. Their customer service has been consistently strong.”

Matheus – Provider Organisation Owner

Courses included

Aged Care Courses Online

Our fully-online Aged Care professional courses cover all essential topics that workers in the Aged Care Sector need to know to carry out their responsibilities effectively, and provide quality care.

You can complete these courses in any order. The below are recommended learning journeys to help you get started, and target specific learning gaps.

Navigate through the list below to learn more about a particular course topic. Click on the course title to see the detailed course description.

We are a proud Ageing Australia Associate

Aged Care Courses Online by NGO Training Centre

Essential courses

(included in all Aged Care Training Packages)

Aged Care Foundations

1. The Strengthened Aged Care Quality Standards – Part 1
2. The Strengthened Aged Care Quality Standards – Part 2
3. Preventing and Responding to Elder Abuse
4. Understanding Choice, Independence and Quality of Life
5. Incident Management and Reporting – SIRS
6. The Mealtime and Dining Experience
7. Falls Prevention and Management
8. Dysphagia, IDDSI & Management of Choking

Aged Care Support Induction

9. Person Centred Care*
10. Self-Care for the Aged Care Worker
11. Receiving Feedback with a Growth Mindset
12. Professional Boundaries
13. Effective Progress Notes
14. Communication
15. Teamwork
16. Problem Solving
17. Supporting People Living with Dementia

Work Health and Safety

18. Keeping Safe at Work – Part 1
19. Keeping Safe at Work – Part 2
20. Manual Handling – Part 1
21. Manual Handling – Part 2
22. Workplace Fire Safety and Prevention*
23. Workplace Bullying and Harassment*
24. Infection Prevention Control and Outbreaks – Part 1**
25. Infection Prevention Control and Outbreaks – Part 2**
26. Emergency and Disaster Management*
27. Fire Safety in Homes & Care Facilities**

Mental Health and Positive Outcomes

28. Introduction to Mental Health
29. Schizophrenia – Part 1*
30. Schizophrenia – Part 2*
31. Bipolar Disorder**
32. Personality Disorder**
33. Behaviour Support – Part 1
34. Behaviour Support – Part 2
35. Behaviour Support – Part 3
36. Stopping the Cycle of Shame
37. Suicide Prevention**
38. Trauma Informed Care

Personal Care

39. Personal Care – Part 1*
40. Personal Care – Part 2*
41. Safe Food Handling – Part 1**
42. Safe Food Handling – Part 2**
43. Nutrition as We Age
44. Wound Care and Pressure Injury Management – Part 1**
45. Wound Care and Pressure Injury Management – Part 2**

Medication Assistance and Administration

46. Assisting Individuals with Medication – Part 1
47. Assisting Individuals with Medication – Part 2
48. Antimicrobial Stewardship
49. Administering Eye Medication
50. Administering PRN Medication
51. Administering Suppository and Enema Medication
52. Administering Buccal and Sublingual Medication
53. Assisting an Individual with Using an Inhaler
54. Applying Transdermal Patch Medication
55. Administering Topical Medication
56. Administering Oral Medication – Tablets and Liquids
57. Administering Ear Medication

Supporting Diversity

58. Supporting LGBTI+ Individuals**
59. Sexuality and Relationships**
60. Cultural Awareness and CALD Support – Part 1**
61. Cultural Awareness and CALD Support – Part 2**
62. Supporting First Nations Elders**

Course Release Dates:

Note: Courses and dates may be subject to change.
*Course Available by January 2026
**Course Available by May 2026

Why choose this package

The Ideal Training Solution for Medium and Large Aged Care Organisations

If you’re a large or growing aged care provider, you know how hard it can be to find high-quality training that fits your budget and caters to your team’s size and diverse requirements.

NGO Pro Aged Care is designed specifically for organisations that need the essential training topics covered, plus added support and customisable features — giving you the tools to stay compliant, build staff confidence, and improve client outcomes without overcomplicating your operations or blowing your budget.

What’s Included:

✓Our essential online aged care courses, compliant with the new Strengthened Aged Care Quality Standards – Cover all the must-know areas for aged care staff — from compliance and communication to person-centred care and workplace safety. Why they’re the best: You get real-world training aligned with sector standards and written by leading experts, without paying for content your team doesn’t need.

✓A customisable, branded, easy-to-use Learning Management System (LMS) – Your own private learning platform that’s not only intuitive and built for non-technical users, but also fully-customised to suit your organisation’s branding and design. Why it’s exceptional: Unlike generic systems, our LMS is tailored for aged care organisations who need easy access, simple but comprehensive reporting, and easy user course allocations – no IT team required. Plus, with the custom branding and design, your LMS will represent your organisation and bring your training platform under your own design style.

✓Desktop and Mobile App access – For easy training on the go, on any device. Why it matters: Train anywhere, anytime, on any device – which makes staff training and upskilling with NGO Training Centre the most user-friendly and accessible solution available.

✓Printable course resources – Downloadable learning materials for offline study or team discussions. Why it matters: Perfect for staff who prefer printed handouts or need to study away from the computer.

✓Certificates of completion – Awarded for each course completed, to provide trainers with quick and easy awareness of study progress, and learners with tangible evidence of their training. Like your LMS, the certificates will also be custom-branded with your organisation’s logo and colour themes.

✓Real-time reporting tools – Track individual and team progress, course completions, and compliance — all at a glance. Why it matters: Helps you meet auditing and reporting requirements quickly and confidently.

✓Admin dashboard for fast, easy user enrolment. Add learners, assign courses, and manage users in minutes. Why it’s different: Designed for busy managers – no need for extra admin staff or training coordinators.

✓Expert support from our Australian team – Local help when you need it, from people who understand your sector, including your organisation’s own Dedicated Customer Care Manager to support your aged care training setup and journey. Why it matters: Get fast, friendly support without waiting days for overseas responses.

✓Supports Hybrid & Multi-Site Teams – Whether your staff are remote, onsite, or a mix of both, everyone accesses the same high-quality training experience. Why it’s different: Many systems struggle with remote staff — our platform is optimised for flexible delivery.

5-Star Reviews

Testimonials

Anchored Care, Queensland – 150+ Employees

Watch Desire, Managing Director of Anchored Care, explain how NGO Training Centre has helped enhance the quality of Anchored Care’s services and team training.

“Participants need and demand quality care, and delivering that care comes from high-quality training. We use NGO to train our staff to deliver only excellence for all participants. NGO are leading the sector in training quality.

I’m a proud product of your hard work, so I want to thank you for what you do…it’s really critical in this time of compliance. You have taken a step forward in the sector.” – Desire, Managing Director – Anchored Care

The Bridge, Victoria – 250+ Employees

“We were using a system that was restrictive and time consuming as recording the completion of training required a number of spreadsheets.

The NGO Training Centre allows The Bridge to assign courses to various groups within the organisation, develop our own courses, assign external courses, download completion rates of various users and courses from the one spot.

Implementing the system was also completed with ease as Jasminne guided us through the process, trialled the system before launching it and always made herself available to answer any of our questions.

Most courses take only 30 minutes to complete, are aligned to the NDIS practice standards and feedback from users so far have been very positive.

I look forward to The Bridge’s continued association with Jasminne and the team at the NGO Training Centre.”

Multicap, Queensland – 500+ Employees

Multicap Queensland Disability Support Provider for NDIS - NGO Training Centre NDIS Courses

“Having a geographically diverse workforce, the NGO Training Centre has excelled in meeting our training needs. Modules are informative and engaging, assisting us to develop our staff to provide the best level of care for our clients.

The reporting function is easy to use, allowing management to track their team’s progress. I would definitely recommend the NGO Training Centre for your online training needs.”

TIPACL, Queensland – 150+ Employees

“The NGO Training Centre have made training your staff simple and easy. Jasminne and the team have been absolutely great at understanding our needs here at TIPACL, walking us through the platform, and have always been available for any questions we’ve had.

We would recommend the NGO Training Centre because we can now have our entire training on the one platform, which is simple to use and to navigate.”

Care Provisions Australia – 60+ Employees

Care Provisions Australia - NGO Training Centre Review

“The NGO training modules have significantly contributed to enhancing our integrity, credibility, and quality.

I extend my sincere gratitude to your team for this exceptional product and for your collaborative efforts.

I can confidently state that it has proven to be one of the best business decisions we have made.”

Montessori Care, New South Wales – 50+ Employees

“Before adding the new Aged Care courses, one of our main challenges was ensuring our training remained current, compliant, and practical across both disability and aged care frameworks, without overloading staff with generic or outdated content. We needed courses that were clearly aligned with regulatory expectations and could be easily implemented across a diverse workforce.

We chose NGO Training Centre’s courses because they are well-structured, audit-focused, and clearly designed for the sector, rather than being purely theoretical. The relevance of the content, ease of access through the LMS, and confidence that the training would stand up to compliance and quality audits were key factors in our decision over alternative options.

The new Aged Care courses provide more training and competency for our workers as most of our current pool are disability focused. This makes them more well-rounded and can help incentivise them to work more.

What we value most about the NGO Training Centre is the overall customer service and experience, combined with the high quality and breadth of course content available.

The support from the team has been excellent, in particular, Ben, has been outstanding. He communicates clearly, is always approachable, and is readily available to support us whenever needed, which makes a significant difference in managing training across a busy organisation.

We also value the quality of the course content and the wide range of courses available, which allows us to meet diverse training and compliance needs across both disability and aged care services with confidence.”

Voyager Care, Western Australia – 5 Employees

Watch Tamzin and Kaitlyn from Voyager Care explain the importance of their online training to their quality of care and organisational growth.

What problem were you trying to solve with our training? We would go through the NDIS website and they would have the free training modules, but we didn’t know how to get bigger from there. How do we get more participants? How do we get more support workers? And we needed to get registered as a provider. So training was the next step, and a few people we spoke to said to go to NGO Training Centre.

What has impressed you about NGO Training Centre? Easy to get through, very descriptive price list, very easy to get started. We like the fact NGO have an app, because nobody has apps – and you can do it offline as well. And it’s very easy to use on the admin side as well – very self-explanatory and very user-friendly. And with any enquiries we have, we speak to the same person and they’re always helpful.

What makes our LMS different from other providers? The app is great, and the system saves your progress so you can come back to it later. The reporting is easy and very user-friendly.

What has exceeded your expectations? The customer service all round – always speaking to the same person who is always helpful, the chat on the website us useful for information quickly and easily, and getting started was simple with no pushy salesperson.

What features sold you on choosing our Courses? The training is easy to use even on our phones, and is actually informative – it’s actually helpful and it helps us help our participants, so it’s going to help everyone. We spoke to people who recommended NGO Training Centre, and the customer service all round is excellent.

What do you value the most about the NGO Training Centre? The customer support and helpful team, the course quality, the app and the LMS being easy to use, and the range of courses to cover a wide range of topics.